Why do you need a coat?

I went yesterday to go tour a different Sunrise - I very much want out of this one. This place had a broken bathtub for an entire week through Christmas and, rather than paying what it would take to have it repaired, they waited for about a week and I force to go through Christmas dirty.

This place I toured wouldn't have had the same problem. They are apparently large enough that they have several tubs. BUT - they have the same "Assisted living people have no real life and certainly no future" attitude as this place does. For instance, they have no closets in the rooms. When I ask where people put their stuff, I'm told, "The families just bring it back and forth as needed." ARGGGG!!